Computers and Writing 2023: Some Miscellaneous Thoughts

Last week, I attended and presented at the 2023 Computers and Writing Conference at the University of California-Davis. Here’s a link to my talk, “What Does ‘Teaching Online’ Even Mean Anymore?” Some thoughts as they occur to me/as I look at my notes:

  • The first academic conference I ever attended and presented at was Computers and Writing almost 30 years ago, in 1994. Old-timers may recall that this was the 10th C&W conference, it was held at the University of Missouri, and it was hosted by Eric Crump. I just did a search and came across this article/review written by the late Michael “Mick” Doherty about the event. All of which is to say I am old.
  • This was the first academic conference I attended in person since Covid; I think that was the case for a lot of attendees.
  • Also worth noting right off the top here: I have had a bad attitude about academic conferences for about 10 years now, and my attitude has only gotten worse. And look, I know, it’s not you, it’s me. My problem with these things is they are getting more and more expensive, most of the people I used to hang out with at conferences have mostly stopped going themselves for whatever reason, and for me, the overall “return on investment” now is pretty low. I mean, when I was a grad student and then a just starting out assistant professor, conferences were extremely important to me. They furthered my education in both subtle and obvious ways, they connected me to lots of other people in the field, and conferences gave me the chance to do scholarship that I could also list on my CV. I used to get a lot out of these events. Now? Well, after (almost) 3o years, things start to sound a little repetitive and the value of yet another conference presentation on my CV is almost zero, especially since I am at a point where I can envision retirement (albeit 10-15 years from now). Like I said, it’s not you, it’s me, but I also know there are plenty of people in my cohort who recognize and even perhaps share a similarly bad attitude.
  • So, why did I go? Well, a big part of it was because I hadn’t been to any conference in about four years– easily the longest stretch of not going in almost 30 years. Also, I had assumed I would be talking in more detail about the interviews I conducted about faculty teaching experiences during Covid, and also about the next phases of research I would be working on during a research release or a sabbatical in 2024. Well, that didn’t work out, as I wrote about here. which inevitably changed my talk to being a “big picture” summary of my findings and an explanation of why I was done.
  • This conference has never been that big, and this year, it was a more “intimate” affair. If a more normal or “robustly” attended C&W gets about 400-500 people to attend (and I honestly don’t know what the average attendance has been at this thing), then I’d guess there was about 200-250 folks there. I saw a lot of the “usual suspects” of course, and also met some new people too.
  • The organizers– Carl Whithaus, Kory Lawson Ching, and some other great people at UC-Davis– put a big emphasis on trying to make the hybrid delivery of panels work. So there were completely on-site panels, completely online (but on the schedule) panels held over Zoom, and hybrid panels which were a mix of participants on-site and online. There was also a small group of completely asynchronous panels as well. Now, this arrangement wasn’t perfect, both because of the inevitable technical glitches and also because there’s no getting around the fact that Zoom interactions are simply not equal to robust face to face interactions, especially for an event like a conference. This was a topic of discussion in the opening town hall meeting, actually.
  • That said, I think it all worked reasonably well. I went to two panels where there was one presenter participating via Zoom (John Gallgher in both presentations, actually) and that went off without (much of a) hitch, and I also attended at least part of a session where all the presenters were on Zoom– and a lot of the audience was on-site.
  • Oh, and speaking of the technology: They used a content management system specifically designed for conferences called Whova that worked pretty well. It’s really for business/professional kinds of conferences so there were some slight disconnects, and I was told by one of the organizers that they found out (after they had committed to using it!) that unlimited storage capacity would have been much more expensive. So they did what C&W folks do well: they improvised, and set up Google Drive folders for every session.
  • My presentation matched up well to my co-presenters, Rich Rice and Jenny Sheppard, in that we were all talking about different aspects of online teaching during Covid– and with no planning on our parts at all! Actually, all the presentations I saw– and I went to more than usual, both the keynotes, one and a half town halls, and four and a half panels– were really quite good.
  • Needless to say, there was a lot of AI and ChatGPT discussion at this thing, even though the overall theme was on hybrid practices. That’s okay– I am pretty sure that AI is just going to become a bigger issue in the larger field and academia as a whole in the next couple of years, and it might stay that way for the rest of my career. Most of what people talked about were essentially more detailed versions of stuff I already (sort of) knew about, and that was reassuring to me. There were a lot of folks who seemed mighty worried about AI, both in the sense of students using it to cheat and also the larger implications of it on society as a whole. Some of the big picture/ethical concerns may have been more amplified here because there were a lot of relatively local participants of course, and Silicon Valley and the Bay Area are more or less at “ground zero” for all things AI. I don’t disagree with the larger social and ethical implications of AI, but these are also things that seem completely out of all of our control in so many different ways.
  • For example, in the second town hall about AI (I arrived late to that one, unfortunately), someone in the audience had one of those impassioned “speech/questions” about how “we” needed to come up with a statement on the problems/dangers/ethical issues about AI. Well, I don’t think there’s a lot of consensus in the field about what we should do about AI at this point. But more importantly and as Wendi Sierra pointed out (she was on the panel, and she is also going to be hosting C&W at Texas Christian University in 2024), there is no “we” here. Computers and Writing is not an organization at all and our abilities to persuade are probably limited to our own institutions. Of course, I have always thought that this was one of the main problems with the Computers and Writing Conference and Community: there is no there there.
  • But hey, let me be clear– I thought this conference was great, one of the best versions of C&W I’ve been to, no question about. It’s a great campus with some interesting quirks, and everything seemed to go off right on schedule and without any glitches at all.
  • Of course, the conference itself was the main reason I went– but it wasn’t the only reason.  I mean, if this had been in, say, Little Rock or Baton Rouge or some other place I would prefer not to visit again or ever, I probably would have sat this out. But I went to C&W when it was at UC-Davis back in 2009 and I had a great time, so going back there seemed like it’d be fun. And it was– though it was a different kind of fun, I suppose. I enjoyed catching up with a lot of folks I’ve known for years at this thing and I also enjoyed meeting some new people too, but it also got to be a little too, um, “much.” I felt a little like an overstimulated toddler after a while. A lot of it is Covid of course, but a lot of it is also what has made me sour on conferences: I don’t have as many good friends at these things anymore– that is, the kind of people I want to hang around with a lot– and I’m also just older. So I embraced opting out of the social events, skipping the banquet or any kind of meet-up with a group at a bar or bowling or whatever, and I played it as a solo vacation. That meant walking around Davis (a lively college town with a lot of similarities to Ann Arbor), eating at the bar at a couple of nice restaurants, and going back to my lovely hotel room and watching things that I know Annette had no interest in watching with me (she did the same back home and at the conference she went to the week before mine). On Sunday, I spent the day as a tourist: I drove through Napa, over to Sonoma Coast Park, and then back down through San Francisco to the airport. It’s not something I would have done on my own without the conference, but like I said, I wouldn’t have gone to the conference if I couldn’t have done something like this on my own for a day.

Okay, Now Some Students Should Fail (or, resuming “normal” expectations post-pandemic)

In April 2020, I wrote a post with the headline “No One Should Fail a Class Because of a Fucking Pandemic.” This, of course, was in the completely bonkers early days of the pandemic when everyone everywhere suddenly sheltered in place, when classes suddenly went online, and when the disease was disrupting all of our lives– not to mention the fact that millions of people were getting very sick, and a lot of them were dying. Covid hit many of my students especially hard, which in hindsight is not that surprising since a lot of the students at EMU (and a lot of the students I was teaching back then) come from working poor backgrounds, or they are themselves adult (aka “non-traditional”) students with jobs, sig-Os, houses, kids, etc.

As I wrote back then, before Covid and when it came to things like attendance and deadlines, I was kind of a hard-ass. I took attendance every day for f2f classes and I also had an attendance policy of sorts for online classes. There was no such thing as an excused absence; I allowed students to miss up to the equivalent of two weeks of classes with no questions asked, but there are no exceptions for things like funerals or illness. Unless a student worked out something with me before an assignment was due, late work meant an automatic grade deduction. I’ve been doing it this way since I started as a graduate assistant because it was the advice I was given by the first WPA/professor who supervised and taught me (and my fellow GAs) how to teach. I continued to run a tight ship like this for two reasons: first, I need students to do their job and turn stuff in on time so I can do my job of teaching by responding to their writing. Second, my experience has been that if instructors don’t give clear and unwavering rules about attendance and deadlines, then a certain number of students will chronically not attend and miss deadlines. That just sets these students up to fail and it also creates more work for me.

Pretty much all of this went out the window in Winter 2020 when Covid was raging. EMU allowed students to convert classes they were enrolled in from a normal grading scheme to a “pass/fail” grade, which meant that a lot of my students who would have otherwise failed (or with bad grades) ended up passing because of this, and also because I gave people HUGE breaks. My “lighten up” approach continued through the 2020-21 and the 2021-22 school year, though because all of my teaching was online and asynchronous, the definition of “attend” was a bit more fuzzy. I kept doing this because Covid continued to be a problem– not as big of a problem as it was in April 2020, but lots of people were still getting infected and people were still dying, especially people who were stupid enough to not get the vaccine.

By the end of the 2021-22 school year, things were returning to normal. Oh sure, there was still plenty of nervousness about the virus around campus and such, but the end of the pandemic was near. The most serious dangers of the disease had passed because of a weaker version of the virus, vaccinations, and herd immunity. So I was ready for a return to “normal” for the 2022-23 school year.

But my students weren’t quite ready– or maybe a better way of putting it is Covid’s side-effects continued.

In fall 2022, I taught a f2f section of first year writing, the first f2f section for me since before the pandemic. Most of the students had been in all (or mostly) online classes since March 2020, meaning that this was most of their first semesters back f2f too. Things got off to a rough start with many students missing simple deadlines, blowing off class, and/or otherwise checked out in the first couple of weeks. I felt a bit the same way– not so much blowing stuff off, but after not teaching in real time in front of real people for a couple of years, I was rusty. It felt a bit like getting back on a bicycle after not riding at all for a year or two: I could still do it, but things started out rocky.

So I tried to be understanding and cut students some slack, but I also wanted to get them back on track. It still wasn’t going great. Students were still not quite “present.” I remember at one point, maybe a month into the semester, a student asked quite earnestly “Why are you taking attendance?” It took a bit for me to register the question, but of course! If you’ve been in nothing but online classes for the last two years, you wouldn’t have had a teacher who took attendance because they’d just see the names on Zoom!

There came a point just before the middle of the term when all kinds of students were crashing and burning, and I put aside my plans for the day and just asked “what’s going on?” A lot of students suddenly became very interested in looking at their shoes. “You’re not giving us enough time in class to do the assignments.” That’s what homework is for, I said. “This is just too much work!” No, I said, it’s college. I’ve been doing this for a long time, and it’s not too much, I assure you.

Then I said “Let me ask you this– and no one really needs to answer this question if you don’t want to. How many of you have spent most of the last two years getting up, logging into your Zoom classes, turning off the camera, and then going on to do whatever else you wanted?” Much nodding and some guilty-look smiles. “Oh, I usually just went back to bed” one student said too cheerfully.

Now, look: Covid was hard on everyone for all kinds of different reasons. I get it. A lot of sickness and death, a lot of trauma, a lot of remaining PTSD and depression. Everyone struggled. But mostly blowing off school for two years? On the one hand, that’s on the students themselves because they had to know that it would turn out badly. On the other hand, how does a high school or college teacher allow that to happen? How does a teacher– even a totally burnt-out and overworked one– just not notice that a huge percentage of their students are not there at all?

The other major Covid side-effect I saw last school year was a steep uptick in device distraction. Prior to Covid, my rule for cell phones was to leave them silenced/don’t let them be a distraction, and laptop use was okay for class activities like taking notes, peer review or research. Students still peeked at text messages or Facebook or whatever, but because they had been socialized in previous high school and college f2f classes, students also knew that not paying attention to your peers or the teacher in class because you are just staring at your phone is quite rude. Not to mention the fact that you can’t learn anything if you’re not paying attention at all.

But during Covid, while these students were sort of sitting through (or sleeping through) Zoom classes with their cameras turned off, they also lost all sense of the norms of how to behave with your devices in a setting like a classroom or a workplace. After all, if you can “attend” a class by yourself in the privacy of your own home without ever being seen by other students or the instructor and also without ever having to say anything, what’s the problem of sitting in class and dorking around with your phone?

I noticed this a lot during the winter 2023 semester, maybe because of what I assigned. For the first time in over 30 years of teaching first year writing, I assigned an actual “book” for the class (not a textbook, not a coursepack, but a widely available and best-selling trade book) by Johann Hari called Stolen Focus: Why You Can’t Pay Attention– and How to Think Deeply Again. This book is about “attention” in many different ways and it discusses many different causes for why (according to Hari) we can’t pay attention: pollution, ADHD misdiagnoses, helicopter parenting, stress and exhaustion, etc. But he spends most of his time discussing what I think is the most obvious drain on our attention, which are cell phones and social media. So there I was, trying to lead a class discussion about a chapter from this book describing in persuasive detail why and how cell phone addiction is ruining all of us, while most of the students were staring into their cell phones.

One day in that class (and only once!), I tried an activity I would have never done prior to Covid. After I arrived and set up my things, I asked everyone to put all their devices– phones, tablets, laptops– on a couple of tables at the front of the classroom. Their devices would remain in sight but out of reach. There was a moment where the sense of panic was heavy in the air and more than a few students gave me a “you cannot be serious” look. But I was, and they played along, and we proceeded to have what I think was one of the best discussions in the class so far.

And then everyone went back to their devices for the rest of the semester.

So things this coming fall are going to be different. For both the f2f and online classes I’m scheduled to teach, I’ll probably begin with a little preamble along the lines of this post: this is where we were, let us acknowledge the difficulty of the Covid years, and, for at least while we are together in school (both f2f and online), let us now put those times behind us and return to some sense of normalcy.

In the winter term and for my f2f classes, I tried a new approach to attendance that I will be doing again next year. The policy was the same as I had before– students who miss more than two weeks of class risk failing– but I phrased it a bit differently. I told students they shouldn’t miss any class, but because unexpected things come up, they had four excused absences. I encouraged them to think of this as insurance in case something goes wrong and not as justification for blowing off class. Plus I also gave students who didn’t miss any classes a small bonus for “perfect attendance.” I suppose it was a bit like offering “extra credit” in that the only students who ever do these assignments are the same students who don’t need extra credit, but a few student earned about a half-letter boost to their final grade. And yes, I also had a few students who failed because they missed too much class.

As for devices: The f2f class I’m teaching in the fall is first year writing and I am once again going to have students read (and do research about) Hari’s Stolen Focus. I am thinking about starting the term by collecting everyones’ devices, at least for the first few meetings and discussions of the book. Considering that Hari begins by recalling his own experiences of “unplugging” from his cell phone and social media for a few months, going for 70 or so minutes without being able to touch the phone might help some students understand Hari’s experiences a bit better.

I’m not doing this– returning to my hard-ass ways– just because I want things to be like the were in the before-times or out of some sense of addressing a problem with “the kids” today. I feel like lots of grown-ups (including myself) need to rethink their relationships with the devices and media platforms that fuel surveillance capitalism. At the same time, I think the learning in college– especially in first year writing, but this is true for my juniors and seniors as well– should also include lessons in “adulting,” in preparing for the world beyond the classroom. And in my experience, the first two things anyone has got to do to succeed at anything is to show up and to pay attention.

My Talk About AI at Hope College (or why I still post things on a blog)

I gave a talk at Hope College last week about AI. Here’s a link to my slides, which also has all my notes and links. Right after I got invited to do this in January, I made it clear that I am far from an expert with AI. I’m just someone who had an AI writing assignment last fall (which was mostly based on previous teaching experiments by others), who has done a lot of reading and talking about it on Facebook/Twitter, and who blogged about it in December. So as I promised then, my angle was to stay in my lane and focus on how AI might impact the teaching of writing.

I think the talk went reasonably well. Over the last few months, I’ve watched parts of a couple of different ChatGPT/AI presentations via Zoom or as previously recorded, and my own take-away from them all has been a mix of “yep, I know that and I agree with you” and “oh, I didn’t know that, that’s cool.” That’s what this felt like to me: I talked about a lot of things that most of the folks attending knew about and agreed with, along with a few things that were new to them. And vice versa: I learned a lot too. It probably would have been a little more contentious had this taken place back when the freakout over ChatGPT was in full force. Maybe there still are some folks there who are freaked out by AI and cheating who didn’t show up. Instead, most of the people there had played around with the software and realized that it’s not quite the “cheating machine” being overhyped in the media. So it was a good conversation.

But that’s not really what I wanted to write about right now. Rather, I just wanted to point out that this is why I continue to post here, on a blog/this site, which I have maintained now for almost 20 years. Every once in a while, something I post “lands,” so to speak.

So for example: I posted about teaching a writing assignment involving AI at about the same time MSM is freaking out about ChatGPT. Some folks at Hope read that post (which has now been viewed over 3000 times), and they invited me to give this talk. Back in fall 2020, I blogged about how weird I thought it was that all of these people were going to teach online synchronously over Zoom. Someone involved with the Media & Learning Association, which is a European/Belgian organization, read it, invited me to write a short article based on that post and they also invited me to be on a Zoom panel that was a part of a conference they were having. And of course all of this was the beginning of the research and writing I’ve been doing about teaching online during Covid.

Back in April 2020, I wrote a post “No One Should Fail a Class Because of a Fucking Pandemic;” so far, it’s gotten over 10,000 views, it’s been quoted in a variety of places, and it was why I was interviewed by someone at CHE in the fall. (BTW, I think I’m going to write an update to that post, which will be about why it’s time to return to some pre-Covid requirements). I started blogging about MOOCs in 2012, which lead to a short article in College Composition and Communication and numerous more articles and presentations, a few invited speaking gigs (including TWO conferences sponsored by the University of Naples on the Isle of Capri), an edited collection and a book.

Now, most of the people I know in the field who once blogged have stopped (or mostly stopped) for one reason or another. I certainly do not post here nearly as often as I did before the arrival of Facebook and Twitter, and it makes sense for people to move on to other things. I’ve thought about giving it up, and there have been times where I didn’t post anything for months. Even the extremely prolific and smart local blogger Mark Maynard gave it all up, I suspect because of a combination of burn-out, Trump being voted out, and the additional work/responsibility of the excellent restaurant he co-owns/operates, Bellflower.

Plus if you do a search for “academic blogging is bad,” you’ll find all sorts of warnings about the dangers of it– all back in the day, of course. Deborah Brandt seemed to think it was mostly a bad idea (2014)The Guardian suggested it was too risky (2013), especially for  grad students posting work in progress. There were lots of warnings like this back then. None of them ever made any sense to me, though I didn’t start blogging until after I was on the tenure-track here. And no one at EMU has ever had anything negative to me about doing this, and that includes administrators even back in the old days of EMUTalk.

Anyway, I guess I’m just reflecting/musing now about why this very old-timey practice from the olde days of the Intertubes still matters, at least to me. About 95% of the posts I’ve written are barely read or noticed at all, and that’s fine. But every once in a while, I’ll post something, promote it a bit on social media, and it catches on. And then sometimes, a post becomes something else– an invited talk, a conference presentation, an article. So yeah, it’s still worth it.

Is AI Going to be “Something” or “Everything?”

Way back in January, I applied for release time from teaching for one semester next year– either a sabbatical or what’s called here a “faculty research fellowship” (FRF)– in order to continue the research I’ve been doing about teaching online during Covid. This is work I’ve been doing since fall 2020, including a Zoom talk at a conference in Europe, a survey I ran for about six months, and from that survey, I was able to recruit and interview a bunch of faculty about their experiences. I’ve gotten a lot out of this work already: a couple conference presentations (albeit in the kind of useless “online/on-demand” format), a website (which I had to code myself!) article, and, just last year, I was on one of those FRFs.

Well, a couple weeks ago, I found out that I will not be on sabbatical or FRF next year. My proposal, which was about seeking time to code and analyze all of the interview transcripts I collected last year, got turned down. I am not complaining about that: these awards are competitive, and I’ve been fortunate enough to receive several of these before, including one for this research. But not getting release time is making me rethink how much I want to continue this work, or if it is time for something else.

I think studying how Covid impacted faculty attitudes about online courses is definitely something important worth doing. But it is also looking backwards, and it feels a bit like an autopsy or one of those commissioned reports. And let’s be honest: how many of us want to think deeply about what happened during the pandemic, recalling the mistakes that everyone already knows they made? A couple years after the worst of it, I think we all have a better understanding now why people wanted to forget the 1918 pandemic.

It’s 20/20 hindsight, but I should have put together a sabbatical/research leave proposal about AI. With good reason, the committee that decides on these release time awards tends to favor proposals that are for things that are “cutting edge.” They also like to fund releases for faculty who have book contracts who are finishing things up, which is why I have been lucky enough to secure these awards both at the beginning and end of my MOOC research.

I’ve obviously been blogging about AI a lot lately, and I have casually started amassing quite a number of links to news stories and other resources related to Artificial Intelligence in general, ChatGPT and OpenAI in particular. As I type this entry in April 2023, I already have over 150 different links to things without even trying– I mean, this is all stuff that just shows up in my regular diet of social media and news. I even have a small invited speaking gig about writing and AI, which came about because of a blog post I wrote back in December— more on that in a future post, I’m sure.

But when it comes to me pursuing AI as my next “something” to research, I feel like I have two problems. First, it might already be too late for me to catch up. Sure, I’ve been getting some attention by blogging about it, and I had a “writing with GPT-3” assignment in a class I taught last fall, which I guess kind of puts me at least closer to being current with this stuff in terms of writing studies. But I also know there are already folks in the field (and I know some of these people quite well) who have been working on this for years longer than me.

Plus a ton of folks are clearly rushing into AI research at full speed. Just the other day, the CWCON at Davis organizers sent around a draft of the program for the conference in June. The Call For Proposals they released last summer describes the theme of this year’s event, “hybrid practices of engagement and equity.” I skimmed the program to get an idea of the overall schedule and some of what people were going to talk about, and there were a lot of mentions of ChatGPT and AI, which makes me think a lot of people are likely to be not talking about the CFP theme at all.

This brings me to the bigger problem I see with researching and writing about AI: it looks to me like this stuff is moving very quickly from being “something” to “everything.” Here’s what I mean:

A research agenda/focus needs to be “something” that has some boundaries. MOOCs were a good example of this. MOOCs were definitely “hot” from around 2012 to 2015 or so, and there was a moment back then when folks in comp/rhet thought we were all going to be dealing with MOOCs for first year writing. But even then, MOOCs were just a “something”  in the sense that you could be a perfectly successful writing studies scholar (even someone specializing in writing and technology) and completely ignore MOOCs.

Right now, AI is a myriad of “somethings,” but this is moving very quickly toward “everything.” It feel to me like very soon (five years, tops), anyone who wants to do scholarship in writing studies is going to have to engage with AI. Successful (and even mediocre) scholars in writing studies (especially someone specializing in writing and technology) are not going to be able to ignore AI.

This all reminds me a bit about what happened with word processing technology. Yes, this really was something people studied and debated way back when. In the 1980s and early 1990s, there were hundreds of articles and presentations about whether or not to use word processing to teach writing— for example, “The Word Processor as an Instructional Tool: A Meta-Analysis of Word Processing in Writing Instruction” by Robert L. Bangert-Drowns, or “The Effects of Word Processing on Students’ Writing Quality and Revision Strategies” by Ronald D. Owston, Sharon Murphy, Herbert H. Wideman. These articles were both published in the early 1990s and in major journals, and both are trying to answer the question which one is “better.” (By the way, most but far from all of these studies concluded that word processing is better in the sense it helped students generate more text and revise more frequently. It’s also worth mentioning that a lot of this research overlaps with studies about the role of spell-checking and grammar-checking with writing pedagogy).

Yet in my recollection of those times, this comparison between word processing and writing by hand was rendered irrelevant because everyone– teachers, students, professional writers (at least all but the most stubborn, as Wendell Berry declares in his now cringy and hopelessly dated short essay “Why I Am not Going to Buy a Computer”)– switched to word processing software on computers to write. When I started teaching as a grad student in 1988, I required students to hand in typed papers and I strongly encouraged them to write at least one of their essays with a word processing program. Some students complained because they were never asked to type anything in high school. By the time I started my PhD program five years later in 1993, students all knew they needed to type their essays on a computer and generally with MS Word.

Was this shift a result of some research consensus that using a computer to type texts was better than writing texts out by hand? Not really, and obviously, there are still lots of reasons why people still write some things by hand– a lot of personal writing (poems, diaries, stories, that kind of thing) and a lot of note-taking. No, everyone switched because everyone realized word processing made writing easier (but not necessarily better) in lots and lots of different ways and that was that. Even in the midst of this panicky moment about plagiarism and AI, I have yet to read anyone seriously suggest that we make our students give up Word or Google Docs and require them to turn in handwritten assignments. So, as a researchable “something,” word processing disappeared because (of course) everyone everywhere who writes obviously uses some version of word processing, which means the issue is settled.

One of the other reasons why I’m using word processing scholarship as my example here is because both Microsoft and Google have made it clear that they plan on integrating their versions of AI into their suites of software– and that would include MS Word and Google Docs. This could be rolling out just in time for the start of the fall 2023 semester, maybe earlier. Assuming this is the case, people who teach any kind of writing at any kind of level are not going to have time to debate if AI tools will be “good” or “bad,” and we’re not going to be able to study any sorts of best practices either. This stuff is just going to be a part of the everything, and for better or worse, that means the issue will soon be settled.

And honestly, I think the “everything” of AI is going to impact, well, everything. It feels to me a lot like when “the internet” (particularly with the arrival of web browsers like Mosaic in 1993) became everything. I think the shift to AI is going to be that big, and it’s going to have as big of an impact on every aspect of our professional and technical lives– certainly every aspect that involves computers.

Who the hell knows how this is all going to turn out, but when it comes to what this means for the teaching of writing, as I’ve said before, I’m optimistic. Just as the field adjusted to word processing (and spell-checkers and grammar-checkers, and really just the whole firehouse of text from the internet), I think we’ll be able to adjust to this new something to everything too.

As far as my scholarship goes though: for reasons, I won’t be able to eligible for another release from teaching until the 2025-26 school year. I’m sure I’ll keep blogging about AI and related issues and maybe that will turn into a scholarly project. Or maybe we’ll all be on to something entirely different in three years….

 

The Problem is Not the AI

The other day, I heard the opening of this episode of the NPR call-in show 1A, “Know It All: ChatGPT In the Classroom.” It opened with this recorded comment from a listener named Kate:

“I teach freshman English at a local university, and three of my students turned in chatbot papers written this past week. I spent my entire weekend trying to confirm they were chatbot written, then trying to figure out how to confront them, to turn them in as plagiarist, because that is what they are, and how I’m going penalize their grade. This is not pleasant, and this is not a good temptation. These young men’s academic careers now hang in the balance because now they’ve been caught cheating.”

Now, I didn’t listen to the show for long beyond this opener (I was driving around running errands), and based on what’s available on the website, the discussion  also included information about incorporating ChatGPT into teaching. Also, I don’t want to be too hard on poor Kate; she’s obviously really flustered and I am guessing there were a lot of teachers listening to Kate’s story who could very personally relate.

But look, the problem is not the AI.

Perhaps Kate was teaching a literature class and not a composition and rhetoric class, but let’s assume whatever “freshman English” class she was teaching involved a lot of writing assignments. As I mentioned in the last post I had about AI and teaching with GPT-3 back in December, there is a difference between teaching writing and assigning writing. This is especially important in classes where the goal is to help students become better at the kind of writing skills they’ll need in other classes and “in life” in general.

Teaching writing means a series of assignments that build on each other, that involve brainstorming and prewriting activities, and that involve activities like peer reviews, discussions of revision, reflection from students on the process, and so forth. I require students in my first year comp/rhet classes to “show their work” through drafts that is in a way they similar to how they’d be expected to in an Algebra or Calculus course. It’s not just the final answer that counts. In contrast, assigning writing is when teachers give an assignment (often a quite formulaic one, like write a 5 paragraph essay about ‘x’) with no opportunities to talk about getting started, no consideration of audience or purpose, no interaction with the other students who are trying to do the same assignment, and no opportunity to revise or reflect.

While obviously more time-consuming and labor-intensive, teaching writing has two enormous advantages over only assigning writing. First, we know it “works” in that this approach improves student writing– or at least we know it works better than only assigning writing and hoping for the best. We know this because people in my field have been studying this for decades, despite the fact that there are still a lot of people just assigning writing, like Kate. Second, teaching writing makes it extremely difficult to cheat in the way Kate’s students have cheated– or maybe cheated. When I talk to my students about cheating and plagiarism, I always ask “why do you think I don’t worry much about you doing that in this class?” Their answer typically is “because we have to turn in all this other stuff too” and “because it would be too much work,” though I also like to believe that because of the way the assignments are structured, students become interested in their own writing in a way that makes cheating seem silly.

Let me just note that what I’m describing has been the conventional wisdom among specialists in composition and rhetoric for at least the last 30 (and probably more like 50) years. None of this is even remotely controversial in the field, nor is any of this “new.”

But back to Kate: certain that these three students turned in “chatbot papers,” she spent the “entire weekend” working to prove these students committed the crime of plagiarism and they deserve to be punished. She thinks this is a remarkably serious offense– their “academic careers now hang in the balance”– but I don’t think she’s going through all this because of some sort of abstract and academic ideal. No, this is personal. In her mind, these students did this to her and she’s going to punish them. This is beyond a sense of justice. She’s doing this to get even.

I get that feeling, that sense that her students betrayed her. But there’s no point in making teaching about “getting even” or “winning” because as the teacher, you create the game and the rules, you are the best player and the referee, and you always win. Getting even with students is like getting even with a toddler.

Anyway, let’s just assume for a moment that Kate’s suspicions are correct and these three students handed in essays created entirely by ChatGPT. First off, anyone who teaches classes like “Freshman English” should not need an entire weekend or any special software to figure out if these essays were written by an AI. Human writers– at all levels, but especially comparatively inexperienced human writers– do not compose the kind of uniform, grammatically correct, and robotically plodding prose generated by ChatGPT. Every time I see an article with a passage of text that asks “was this written by a robot or a student,” I always guess right– well, almost always I guess right.

Second,  if Kate did spend her weekend trying to find “the original” source ChatGPT used to create these essays, she certainly came up empty handed. That was the old school way of catching plagiarism cheats: you look for the original source the student plagiarized and confront the student with it, court room drama style. But ChatGPT (and other AI tools) do not “copy” from other sources; rather, the AI creates original text every time. That’s why there have been several different articles crediting an AI as a “co-author.”

Instead of wasting a weekend, what Kate should have done is called each of these students into her office or taken them aside one by one in a conference and asked them about their essays. If the students cheated,  they would not be able to answer basic questions about what they handed in, and 99 times out of 100, the confronted cheating student will confess.

Because here’s the thing: despite all the alarm out there that all students are cheating constantly, my experience has been the vast majority do not cheat like this, and they don’t want to cheat like this. Oh sure, students will sometimes “cut corners” by looking over to someone else’s answers on an exam, or maybe by adding a paragraph or two from something without citing it. But in my experience, the kind of over-the-top sort of cheating Kate is worried about is extremely rare. Most students want to do the right thing by doing the work, trying to learn something, and by trying their best– plus students don’t want to get in trouble from cheating either.

Further, the kinds of students who do try to blatantly plagiarize are not “criminal masterminds.” Far from it. Rather, students blatantly plagiarize when they are failing and desperate, and they are certainly not thinking of their “academic careers.” (And as a tangent: seems to me Kate might be overestimating the importance of her “Freshman English” class a smidge).

But here’s the other issue: what if Kate actually talked to these students, and what if it turned out they either did not realize using ChatGPT was cheating, and/or they used ChatGPT in a way that wasn’t significantly different from getting some help from the writing center or a friend? What do you do then? Because– and again, I wrote about this in December— when I asked students to use GPT-3 (OpenAI’s software before ChatGPT) to write an essay and to then reflect on that process, a lot of them described the software as being a brainstorming tool, sort of like a “coach,” and not a lot different from getting help from others in peer review or from a visit to the writing center.

So like I said, I don’t want to be too hard on Kate. I know that there are a lot of teachers who are similarly freaked out about students using AI to cheat, and I’m not trying to suggest that there is nothing to worry about either. I think a lot of what is being predicted as the “next big thing” with AI is either a lot further off in the future than we might think, or it is in the same category as other famous “just around the corner” technologies like flying cars. But no question that this technology is going to continue to improve, and there’s also no question that it’s not going away. So for the Kates out there: instead of spending your weekend on the impossible task of proving that those students cheated, why not spend a little of that time playing around with ChatGPT and seeing what you find out?

AI Can Save Writing by Killing “The College Essay”

I finished reading and grading the last big project from my “Digital Writing” class this semester, an assignment that was about the emergence of openai.com’s artificial intelligence technologies GPT-3 and DALL-E. It was interesting and I’ll probably write more about it later, but the short version for now is my students and I have spent the last month or so noodling around with software and reading about both the potentials and dangers of rapidly improving AI, especially when it comes to writing.

So the timing of of Stephen Marche’s recently published commentary with the clickbaity title “The College Essay Is Dead” in The Atlantic could not be better– or worse? It’s not the first article I’ve read this semester along these lines, that GPT-3 is going to make cheating on college writing so easy that there simply will not be any point in assigning it anymore. Heck, it’s not even the only one in The Atlantic this week! Daniel Herman’s “The End of High-School English” takes a similar tact. In both cases, they claim, GPT-3 will make the “essay assignment” irrelevant.

That’s nonsense, though it might not be nonsense in the not so distant future. Eventually, whatever comes after GPT-3 and ChatGPT might really mean teachers can’t get away with only assigning writing. But I think we’ve got a ways to go before that happens.

Both Marche and Herman (and just about every other mainstream media article I’ve read about AI) make it sound like GPT-3, DALL-E, and similar AIs are as easy as working the computer on the Starship Enterprise: ask the software for an essay about some topic (Marche’s essay begins with a paragraph about “learning styles” written by GPT-3), and boom! you’ve got a finished and complete essay, just like asking the replicator for Earl Grey tea (hot). That’s just not true.

In my brief and amateurish experience, using GPT-3 and DALL-E is all about entering a carefully worded prompt. Figuring out how to come up with a good prompt involved trial and error, and I thought it took a surprising amount of time. In that sense, I found the process of experimenting with prompts similar to the kind of  invention/pre-writing activities  I teach to my students and that I use in my own writing practices all the time.  None of my prompts produced more than about two paragraphs of useful text at a time, and that was the case for my students as well. Instead, what my students and I both ended up doing was entering in several different prompts based on the output we were hoping to generate. And my students and I still had to edit the different pieces together, write transitions between AI generated chunks of texts, and so forth.

In their essays, some students reflected on the usefulness of GPT-3 as a brainstorming tool.  These students saw the AI as a sort of “collaborator” or “coach,” and some wrote about how GPT-3 made suggestions they hadn’t thought of themselves. In that sense, GPT-3 stood in for the feedback students might get from peer review, a visit to the writing center, or just talking with others about ideas. Other students did not think GPT-3 was useful, writing that while they thought the technology was interesting and fun, it was far more work to try to get it to “help” with writing an essay than it was for the student to just write the thing themselves.

These reactions square with the results in more academic/less clickbaity articles about GPT-3. This is especially true about  Paul Fyfe’s “How to cheat on your final paper: Assigning AI for student writing.” The assignment I gave my students was very similar to what Fyfe did and wrote about– that is, we both asked students to write (“cheat”) with AI (GPT-2 in the case of Fyfe’s article) and then reflect on the experience. And if you are a writing teacher reading this because you are curious about experimenting with this technology, go and read Fyfe’s article right away.

Oh yeah, one of the other major limitations of GPT-3’s usefulness as an academic writing/cheating tool: it cannot do even basic “research.” If you ask GPT-3 to write something that incorporates research and evidence, it either doesn’t comply or it completely makes stuff up, citing articles that do not exist. Let me share a long quote from a recent article at The Verge by James Vincent on this:

This is one of several well-known failings of AI text generation models, otherwise known as large language models or LLMs. These systems are trained by analyzing patterns in huge reams of text scraped from the web. They look for statistical regularities in this data and use these to predict what words should come next in any given sentence. This means, though, that they lack hard-coded rules for how certain systems in the world operate, leading to their propensity to generate “fluent bullshit.”

I think this limitation (along with the limitation that GPT-3 and ChatGPT are not capable of searching the internet) makes using GPT-3 as a plagiarism tool in any kind of research writing class kind of a deal-breaker. It certainly would not get students far in most sections of freshman comp where they’re expected to quote from other sources.

Anyway, the point I’m trying to make here (and this is something that I think most people who teach writing regularly take as a given) is that there is a big difference between assigning students to write a “college essay” and teaching students how to write essays or any other genre. Perhaps when Marche was still teaching Shakespeare (before he was a novelist/cultural commentator, Marche earned a PhD specializing in early English drama), he assigned his students to write an essay about one of Shakespeare’s plays. Perhaps he gave his students some basic requirements about the number of words and some other mechanics, but that was about it. This is what I mean by only assigning writing: there’s no discussion of audience or purpose, there are no opportunities for peer review or drafts, there is no discussion of revision.

Teaching writing is a process. It starts by making writing assignments that are specific and that require an investment in things like prewriting and a series of assignments and activities that are “scaffolding” for a larger writing assignment. And ideally, teaching writing includes things like peer reviews and other interventions in the drafting process, and there is at least an acknowledgment that revision is a part of writing.

Most poorly designed assigned writing tasks are good examples of prompts that you enter into GPT-3. The results are definitely impressive, but I don’t think it’s quite useful enough to produce work a would-be cheater can pass off as their own. For example, I asked ChatGPT (twice) to “write a 1000 word college essay about the theme of insanity in Hamlet” and it came up with this and this essay. ChatGPT produced some impressive results, sure, but besides the fact that both of these essays are significantly shorter than 1000 word requirement, they both kind of read like… well, like a robot wrote them. I think that most instructors who received this essay from a student– particularly in an introductory class– would suspect that the student cheated. When I asked ChatGPT to write a well researched essay about the theme of insanity in Hamlet, it managed to produce an essay that quoted from the play, but not any research about Hamlet.

Interestingly, I do think ChatGPT has some potential for helping students revise. I’m not going to share the example here (because it was based on actual student writing), but I asked ChatGPT to “revise the following paragraph so it is grammatically correct” and I then added a particularly pronounced example of “basic” (developmental, grammatically incorrect, etc.) writing. The results didn’t improve the ideas in the writing and it changed only a few words. But it did transform the paragraph into a series of grammatically correct (albeit not terribly interesting) sentences.

In any event, if I were a student intent on cheating on this hypothetical assignment, I think I’d just do a Google search for papers on Hamlet instead. And that’s one of the other things Marche and these other commentators have left out: if a student wants to complete a badly designed “college essay” assignment by cheating, there are much much better and easier ways to do that right now.

Marche does eventually move on from “the college essay is dead” argument by the end of his commentary, and he discusses how GPT-3 and similar natural language processing technologies will have a lot of value to humanities scholars. Academics studying Shakespeare now have a reason to talk to computer science-types to figure out how to make use of this technology to analyze the playwright’s origins and early plays. Academics studying computer science and other fields connected to AI will now have a reason to maybe talk with the English-types as to how well their tools actually can write. As Marche says at the end, “Before that space for collaboration can exist, both sides will have to take the most difficult leaps for highly educated people: Understand that they need the other side, and admit their basic ignorance.”

Plus I have to acknowledge that I have only spent so much time experimenting with my openai.com account because I still only have the free version. That was enough access for my students and me to noodle around enough to complete a short essay composed with the assistance of GPT-3 and to generate an accompanying image with GPT-3. But that was about it. Had I signed up for openai.com’s “pay as you go” payment plan, I might learn more about how to work this thing, and maybe I would have figured out better prompts for that Hamlet assignment. Besides all that, this technology is getting better alarmingly fast. We all know whatever comes after ChatGPT is going to be even more impressive.

But we’re not there yet. And when it is actually as good as Marche fears it might be, and if that makes teachers rethink how they might teach rather than assign writing, that would be a very good thing.

Higher Education Didn’t Cause the Rise of MAGA Conservatism and It is a Major Part of the Only Possible Solution

As a college professor who also follows politics fairly closely, I’ve been noticing a lot of commentaries about how universities are making the political divide in America worse. I think that’s ridiculous (and the tl;dr version of this post is college educated people are leaving the Republican party not because college “makes” people into Democrats, but because the party has gone crazy). I guess these ideas have been in the air for a couple years now, though it’s gotten a bit more intense lately.

The version of this most in my mind now is Will Bunch’s After the Ivory Tower Falls: How College Broke the American Dream and Blew Up Our Politics—and How to Fix It, which I finished listening to a couple ago. There’s a lot to unpack in that book about things he got right and wrong (IMO), and I completely agree with this review in The New York Times. But in broad terms, Bunch argues higher education is the primary cause of political division and the rise of “MAGA” conservatism in the United States. Universities perpetuate a rigged meritocracy, they’ve grown increasingly liberal (I guess), and they have become horrifically expensive, all of which puts college out of reach for a lot of the same working class/working poor people who show up at Trump rallies.

This kind of thing seems to be in the air nowadays. For example, there’s this recent article from New York magazine, “How the Diploma Divide Is Remaking American Politics” by Eric Levitz. There’s no question that there have been shifts in how education aligns with political parties. Levitz notes that Kennedy lost the college-educated vote by a two-to-one margin, while Biden lost the non-college-educated vote by a two-to one margin. Levitz goes on to argue, with fairly convincing evidence, that higher education as an experience does tend to present people with similar ideas and concepts about things like science, art, ethics, and the like, and those tend to be the ideas and concepts embraced by people who identify as Democrats.

Or at least identify more as Democrats now– because as both Bunch and Levitz point out, college graduates were about equally split between the two parties until about 2004. In fact, as this 2015 article from the Pew Research Center discusses, more college graduates identified as Republicans between 1992 (where the data in that article begins) and 2004. And I’m old enough to vividly remember the presidential campaign between Al Gore and George W. Bush in 2000 and how one of the common complaints among undecided voters was Bush and Gore held the same positions on most of the major issues. How times have changed.

Anyway, U.S. universities did not tell state legislatures and voters during the Regan administration to cut funding to what once were public universities; politicians and voters did that. Higher education did not tell corporate America that a bachelors degree should be the required credential to apply for an entry-level white collar position, even when there seems little need for that kind of credential. That standard was put in place by corporate America itself, and corporate America is lead by the same people who said we shouldn’t support higher education with taxes. In other words, the systematic defunding of public higher education has been a double-whammy on poor people. The costs of college are putting it financially out of the reach of the kinds of students who could most benefit from a degree, and at the same time, it makes it easier for parents with plenty of money to send their kids (even the ones who did poorly in high school) to college so they can go on to a nice and secure white collar job.

I’m not saying that higher education isn’t a part of the problem. It is, and by definition, granting students credentials perpetuates a division between those who have a degree and those who do not. Universities have nothing to do with company polices that require salaried employees to have a bachelors degree in something, but universities are also very happy to admit all those students who have been told their entire lives that this is the only option they have.

But the main cause of the political division in this country? I’m not even sure if it’s in the top five. For starters– and Bunch acknowledges this– the lack of decent health care and insurance are at least as responsible for the divide between Americans as anything happening in higher education. A lot of Americans have student loan debt of course, but even more have crippling medical debt. Plus our still unfair and broken health care system enables/causes political division in “spin-off” ways like deaths and ruined lives from opioids and the Covid pandemic, both of which impact people who lack a college degree and who are poor at a higher rate. Plus the lack of access to both health care and higher education for so many poor people is both a symptom and a result of an even larger cause of political division in the U.S., which is the overall gap between rich and poor.

Then there’s been the changes in manufacturing in the U.S. A lot of good factory jobs that used to employ the people Bunch talks about–including white guys with just a high school diploma who voted for Obama twice and then Trump– moved to China, and/or disappeared because of technical innovations. One particular example from Bunch’s book is of a guy who switched from an Obama voter to a wildly enthusiastic MAGA Trump-type. Bunch wants to talk about how he became disillusioned with a Democratic party catering to educated and elite voters. That’s part of it, sure, but the fact that this guy used to work for a factory that made vinyl records and music CDs probably was a more significant factor in his life. I could go on, but you get the idea.

But again, I think these arguments that higher ed has caused political polarization because there are now more Democrats with college degrees than Republicans are backwards. The reason why there are fewer Republicans with college degrees now than there used to be is because the GOP, which has been moving steadily right since Bush II, has gone completely insane under Trump.

There have been numerous examples of what I’m talking about since around 2015 or so, but we don’t need to look any further than the current events of when I’m writing this post. Paul Pelosi, who is the husband of Nancy Pelosi, the Speaker of the House of Representatives, was violently attacked and nearly killed by a man who broke into the Pelosi’s San Francisco home. The intruder, who is clearly deranged in a variety of different ways, appears to have been inspired to commit this attack from a variety of conspiracies popular with the MAGA hardcore, including the idea that the election was fixed and that the leaders in the Democratic party in the US are intimately involved in an international child sex ring.

US Senate minority leader Mitch McConnell and House minority leader Kevin McCarthy condemned the attacks after they happened on Friday, but just a few days later, Republicans started to make false claims about the attack. For example, one theory has it that the guy who attacked Paul Pelosi was actually a male prostitute and it was a deal gone wrong. Others said the story just “didn’t add up,” and used it as an example of how Democrats are soft on crime. Still other Republicans– including GOP candidate for governor in Arizona Kari Lake and current Virginia Governor Glenn Youngkin— made jokes about what was a violent assault on the campaign trail. And of course, Trump is fueling these wacko theories as well.

Now, I’m not saying that college graduates are “smarter” than those who don’t have college degrees, and most of us who are college graduates still have a relatively narrow amount of knowledge and expertise. But besides providing expertise that leads to professions– like being an engineer or a chemist of an elementary school teacher or a writer or whatever– higher education also provides students at least some sense of cultural norms (as Levitz argues) about things like “Democracy,” the value of science and expertise, ethics, history, and art, and it equips students with the basic critical thinking skills that allows people to be better able to spot the lies, cons, and deceptions that are at the heart of MAGA conservatism.

So right now, I think people who are registered Republicans (I’m not talking about independents who lean conservative– I’ll come back to that in a moment) basically fall into three categories. There are people who still proudly declare they are Republicans but who are also “never Trumpers,”  though never Trumpers no longer have any candidates representing their views. Then there are those Republicans who actually believe all this stuff, and I think most of these people are white men (and their families) who have a high school degree and who were working some kind of job (a factory making records, driving trucks, mining coal, etc.) that has been “taken away” from them. These people have a lot of anger and Trump taps into all that, stirs it up even more, and he enables the kind of conspiracy thinking and racism that makes people not loyal to the Republican party but loyal to Trump as a charismatic leader. It’s essentially a cult, and the cult leaders are a whole lot more culpable than the followers they brain-washed.

Then there are Republicans who know all the conspiracies about the 2020 election and everything else are just bullshit but they just “go along with it,” maybe because they still agree with most of the conservative policies and/or maybe they’re just too attached to the party leave. But at the same time, it’s hard to know what these people actually believe. Does Trump believe his own bullshit? Hard to say. How about Rudy Giuliani or Lindsey Graham or  Kevin McCarthy? Sometimes, I think they know it’s all a con, and sometimes I don’t.

Either way, that’s why college grads aren’t joining the Republican party– and actually, why membership in the Republican party as a whole has gone down, even among people without a college degree. It certainly isn’t because people like me, Democrat-voting college professors, have “indoctrinated” college students or something. Hell, as many academic-types have said long before me, I can’t even get my students to routinely read the syllabus and complete assignments correctly; you think that I have the power to convince them that the Democrats are always right? I wish!

In other words, these would-be Republicans are not becoming Democrats; rather, they are contributing the growing number of independent voters, though ones who tend to vote for Republican candidates. I’ve seen this shift in my extended family as my once Republican in-laws and such talk about how they are no longer in the party. My more conservative relatives didn’t vote for Trump in 2020 and probably won’t in 2024 either, but that doesn’t mean they are going to vote for Biden.

One last thing: I’m not going to pretend to have the answer for how we get out of the political polarization that’s going on in this country, and I have no idea how we can possibly “un-brainwash” the hardcore MAGA and Qanon-types. I think these people are a lost cause, and I don’t think any of this division is going away as long as Trump is a factor. But there is no way we are ever going to get back to something that seems like “normal” without more education, and part of that means college.

A few big picture takeaways from my research about teaching online during Covid

Despite not posting here all summer, I’ve been busy. I’ve been on what is called at EMU a “Faculty Research Fellowship” since January 2022, writing and researching about teaching online during Covid. These FRFs are one of the nicer perks here. FRFs are competitive awards for faculty to get released from teaching (but not service obligations), and faculty can apply every two years. Since I’m not on any committees right now, it was pretty much the same thing as a sabbatical: I had to go to some meetings and I was working with a grad student on her MA project as well, but for the most part, my time was my own. Annette also had an FRF at the same time.

I’ve had these FRF before, but I never gotten as much research stuff done as I did on this one. Oh sure, there was some vacationing and travel, usually also involving some work. Anyone who follows me on Facebook or Instagram is probably already aware of that, but I’m happy with what I managed to get done. Among other things:

  • I conducted 37 interviews with folks who took my original survey about online teaching during Covid and agreed to talk. Altogether, it’s probably close to 50 hours worth of recordings and maybe 1000 pages of transcript– more on that later.
  • I “gave presentations” at the CCCCs and at the Computers and Writing conference. Though I use the scare quotes because both were online and “on demand” presentations, which is to say not even close to the way I would have run an online conference (not that anyone asked). On the plus-side, both presentations were essentially pre-writing activities for other things, and both also count enough at EMU justify me keeping a 3-3 teaching load.
  • Plus I have an article coming out about all this work in Computers and Composition Online. It is/will be called “The Role of Previous Online Teaching Experience During the Covid Pandemic: An Exploratory Study of Faculty Perceptions and Approaches” (which should give you a sense about what it’s about), and hopefully it will be a “live” article/ website/ publication in the next month or two.

The next steps are going to involve reviewing the transcriptions (made quite a bit easier than it used to be with a website/software called Otter.ai) and to code everything to see what I’ve got. I’m not quite sure what I mean by “code” yet, if it is going to be something systematic that follows the advice in various manuals/textbooks about coding and analyzing qualitative data, or if it is going to be closer to what I did with the interviews I conducted for the MOOC book, where my methodology could probably best be described as journalism. Either way, I have a feeling that’s a project that is going to keep me busy for a couple of years.

But as I reflect on the end of my research fellowship time and also as I gear up for actually teaching again this fall, I thought I’d write a bit about some of the big picture take-aways I have from all of those interviews so far.

First off, I still think it’s weird that so many people taught online synchronously during Covid. I’ve blogged here and written in other places before about how this didn’t make sense to me when we started the “natural experiment” of online teaching during covid, and after a lot of research and interviews, it still doesn’t make sense to me.

I’m not saying that synchronous teaching with Zoom and similar tools didn’t work, though I think one pattern that will emerge when I dig more into the interviews is that faculty who taught synchronously and who also used other tools besides just Zoom (like they included asynch activities, they also used Zoom features like the chat window or breakout rooms, etc.) had better experiences than those who just used Zoom to lecture. It’s also clear that the distinction between asynchronous and synchronous online teaching was fuzzy. Still, given that that 85% or so of all online courses in US higher ed prior to Covid were taught only asynchronously, it is still weird to me that so many people new to teaching online knowingly (or, more likely, unknowingly) decided to take an approach that was (and still is) at odds with what’s considered the standard and “best practice” in distance education.

Second and very broadly speaking, I think faculty who elected to teach online synchronously during Covid did so for some combination of three reasons. And more or less in this descending order.

  • Most of the people who responded to my survey who taught online synchronously said their institution gave faculty a number of different options in terms of mode of teaching (f2f, hybrid, synch, asynch, etc.), and that seems to have been true generally speaking across the board in higher ed. But a lot of institutions– especially ones that focus on the traditional undergraduate college experience for 18-22 year olds and that offered few online courses before Covid– encouraged (and in some cases required) their faculty teach synchronously. And a lot of faculty I interviewed did say that the synchronous experience was indeed a “better than nothing” substitute for these students for what they couldn’t do on campus.

(It’s worth noting that I think this was striking to me in part because I’ve spent my career as a professor at a university where at least half of our students commute some distance to get to campus, are attending part-time, are returning adult students, etc. Institutions like mine have been teaching a significant percentage of classes online for quite a while.)

  • They thought it’d be the easiest way to make the transition to teaching online. I think Sorel Reisman nailed it in his IEEE article when he said: “Teachers can essentially keep doing their quasi-Socratic, one-to-many lecture teaching the way they always have. In a nutshell, Zoom is the lazy person’s way to teach online.” Reisman is okay with this because even though it is far from the approach he would prefer, it as as least getting instructors to engage with the technology. I don’t agree with him about that, but it’s hard to deny that he’s right about how Zoom enabled the far too popular (and largely ineffective) sage on the stage lecture hall experience.
  • But I think the most common reason why faculty decided to teach online synchronously is it didn’t even occur to them that the medium of delivery for a class would make any difference. In other words, it’s not so they decided to teach synchronously because they were encouraged to do so or even because they thought redesigning their courses to teach online asynchronously would be too much work. Rather, I think most faculty who had no previous experience teaching online didn’t think about the method/medium of delivery at all and just delivered the same content (and activities) that they always did before.

Maybe I’m splitting hairs here and these are all three sides (!) of the same coin; then again, maybe not. I read a column by Ezra Klein recently with the headline “I Didn’t Want It to Be True, but the Medium Really Is the Message.” He is not talking about online teaching at all but rather about the media landscape as it has been evolving and how his “love affair” with the internet and social media has faded in that time. Klein is a smart guy and I usually agree with and admire his columns, but this one kind of puzzles me. He writes about how he had been reading Nicholas Carr’s 2010 book The Shallows: What the Internet is Doing to Our Brains, and how he seems to have only now just discovered Marshall McLuhan, Walter Ong, and Neil Postman, and how they all wrote about the importance of the medium that carries messages and content. For example:

We’ve been told — and taught — that mediums are neutral and content is king. You can’t say anything about television. The question is whether you’re watching “The Kardashians” or “The Sopranos,” “Sesame Street” or “Paw Patrol.” To say you read books is to say nothing at all: Are you imbibing potboilers or histories of 18th-century Europe? Twitter is just the new town square; if your feed is a hellscape of infighting and outrage, it’s on you to curate your experience more tightly.

There is truth to this, of course. But there is less truth to it than to the opposite. McLuhan’s view is that mediums matter more than content; it’s the common rules that govern all creation and consumption across a medium that change people and society. Oral culture teaches us to think one way, written culture another. Television turned everything into entertainment, and social media taught us to think with the crowd.

Now, I will admit that since I studied rhetoric, I’m quite familiar with McLuhan and Ong (less so with Postman), and the concept that the medium (aka “rhetorical situation”) does indeed matter a lot is not exactly new. But, I don’t know, have normal people really been told and taught that mediums are neutral? That all that matters is the content? Really? It seems like such a strange and obvious oversight to me. Then again, maybe not.

Third, the main challenge and surprise for most faculty new to online teaching (and also to faculty not so new to it) is in the preparation. I mean this in at least two ways. First off, the hardest part for me about teaching online has always been how to shift material and experiences from the synchronous f2f setting to the asynchronous online one. It’s a lot easier for me to respond to student questions in real time when we’re all sitting in the same room, and it’s much easier to do that f2f because I can “read the room.” Students who are confused and who have questions rarely say (f2f or online) “I’m confused and I have some questions here,” but I can usually figure out the issues when I’m f2f. In online courses– certainly in the asynch ones but I think this was also mostly true for synch ones as well– it’s impossible to adjust in the moment like that. This is why in advance/up-front preparation is so much more important for online courses. As an instructor, I have to explain things and set things up ahead of time to anticipate likely questions and points of confusion. That’s hard to do when you haven’t taught something previously, and it’s impossible to do without a fair amount of preparation.

Which leads to my second point: a lot of faculty, especially in fields like English and other disciplines in the humanities, don’t do as much ahead of time preparation to teach as they probably should. Rather, a lot of faculty I interviewed and a lot of faculty I know essentially have the pedagogical approach of structured improvisation, sometimes to the point of just “winging it.”

This can work out great f2f. I’m thinking of the kind of improvisation accomplished musicians have to improvise and interpret a song on the fly (and more than one of the people I interviewed about teaching online for the first time used an analogy like this). A lot of instructors are very good as performers in f2f class settings because they are especially good lecturers, they’re especially good in building interpersonal relationships with their students, and they’re especially charismatic people. They’re prepared ahead of time, sure, and chances are they’ve done similar performances in f2f classes for a while. These are the kind of instructors who really feed off of the energy of live and in-person students. There are also the kind of instructors who, based again mostly on some of the interviews, were most unhappy about teaching online.

But this simply does not work AT ALL online, and I think it is only marginally more possible to take this approach to teaching with Zoom. If the ideal performance of an instructor in a f2f class is like jazz musicians, stand-up comedians, or a similar kind of stage performer, an online class instructor’s ideal performance has to be more like what the final product of a well-produced movie or TV show looks like: practiced, scripted, performed, and edited, and then ultimately recorded and made available for on-demand streaming.

And let’s be clear: a lot of faculty (myself included) are not at their best when they try the structured improvisation/winging it approach in f2f classrooms. I’ve done many many teaching observations over the years, and I am here to tell you that there are a lot of instructors who think they are good at this at this kind of performance who aren’t. I know I’m not as good of a teacher when I try this, and I think that’s something that became clear to me when I started teaching some of my classes online (asynchronously, of course) about 15 or so years ago. So for me, I think my online teaching practices and preparations do more to shape my f2f practices and preparations rather than the other way around.

In any event, the FRF semester and summer are about over and the fall semester is about here. We start at EMU on Monday, and I am teaching one class f2f for the first time since Winter 2020. Here’s hoping I remember where to stand.

 

 

 

Online Teaching and ‘The New Normal’: A Survey of Faculty in the Midst of an Unprecedented ‘Natural Experiment’ (or, my presentation for CWCON2022)

This blog entry/page is my online/on demand presentation for the 2022 Computers and Writing Conference at East Carolina University.

I’m disappointed that I’m not at this year’s Computers and Writing Conference in person. I haven’t been to C&W since 2018 and of course there was no conference in 2020 or 2021. So after the CCCCs prematurely pulled the plug on the face to face conference a few months ago, I was looking forward to the road trip to Greenville. Alas, my own schedule conflicts and life means that I’ll have to participate in the online/on-demand format this time around. I don’t know if that means anyone (other than me) will actually read this, so as much as anything else, this presentation/blog post– which is too long, full of not completely substantiated/documented claims, speculative, fuzzy, and so forth– is a bit of note taking and freewriting meant mostly for myself as I think about how to present this research in future articles, maybe even a book. If a few conference goers and my own blog readers find this interesting, all the better.

Because of the nature of these on-demand/online presentations generally and also because of the perhaps too long/freewriting feel of what I’m getting at here, let me start with a few “to long, didn’t read” bullet points. I’m not even going to write anything else here to explain this, but it might help you decide if it’s worth continuing to read. (Hopefully it is…)

The research I’m continuing is a project I have been calling “Online Teaching and ‘The New Normal,’” which I started in early fall 2020. Back then, I wrote a brief article and was an invited speaker at an online conference held by a group in Belgium– this after someone there saw a post I had written about Zoom on my blog, which is one of the reasons why I keep blogging after all these years. I gave a presentation (that got shuffled away into the “on demand” format) at the most recent CCCCs where I introduced some of my broad assumptions about teaching online, especially about the affordances of asynchronously versus synchronously, and where I offered a few highlights of the survey results. I also wrote an article-slash-website for Computers and Composition Online which goes into much more detail about the results of the survey. That piece is in progress, though it will be available soon. If you have the time and/or interest, I’d encourage you to check out the links to those pieces as well.

I started this project in early fall 2020 for two reasons. First, there was the “natural experiment” created by Covid. Numerous studies have claimed online courses can be just as effective as face to face courses, but one of the main criticisms of these studies is the problem of self selection: that is, because students and teachers engage in the format voluntarily, it’s not possible to have subjects randomly assigned to either a face to face course or an online course, and that kind of randomized study is the gold standard in the social sciences. The natural experiment of Covid enabled a version of that study because millions of college students and instructors had no choice but to take and teach their classes online. 

Second, I was surprised by the large number of my colleagues around the country who said on social media and other platforms that they were going to teach their online classes synchronously via a platform like Zoom rather than asynchronously. I thought this choice– made by at least 60% of college faculty across the board during the 2020-21 school year– was weird. 

Based both on my own experiences teaching some of my classes online since 2005 and the modest amount of research comparing synchronous and asynchronous modes for online courses, I think that asynchronous online courses are probably more effective than synchronous online courses. But that’s kind of beside the point, actually. The main reason why at least 90% of online courses prior to Covid were taught asynchronously is scheduling and the imperative of providing access. Prior to Covid, the primary audience for online courses and programs were non-traditional students. Ever since the days of correspondence courses, the goal of distance ed has been to help “distanced” students– that is, people who live far away from the brick and mortar campus– but also people who are past the traditional undergraduate age, who have “adult” obligations like mortgages and dependents and careers, and  people who are returning to college either to finish the degree they started some years before, or to retool and retrain after having finished a degree earlier. Asynchronous online courses are much easier to fit into busy and changing life-slash-work schedules than synchronous courses– either online ones of f2f. Sure, traditional and on-campus students often take asynchronous courses for similar scheduling reasons, but again and prior to Covid, non-traditional students were the primary audience for online courses. In fact, most institutions that primarily serve traditional students– that is, 18-22 year olds right out of high school who live on or near campus and who attend college full-time (and perhaps work part-time to pay some of the bills)– did not offer many online courses, nor was there much of a demand for online courses from students at these institutions. I’ll come back to this point later.

I conducted my IRB approved survey from December 2020 to June 2021. The survey was limited to college level instructors in the U.S. who taught at least one class completely online (that is, not in some hybrid format that included f2f instruction) during the 2020-21 school year. Using a very crude snowball sampling method, I distributed the survey via social media and urged participants to share the survey with others. I had 104 participants complete this survey, and while I was hoping to recruit participants from a wide variety of disciplines, most were from a discipline related to English studies. This survey was also my tool for recruiting interview subjects: the last question of the survey asked if participants would be interested in a follow-up interview, and 75 indicated that they would be.

One of the findings from the survey that I discussed in my CCCCs talk was that those survey participants who had no previous experience teaching online were over three times more likely to have elected to teach their online classes synchronously during Covid than those who had had previous teaching experience. As this pie chart shows, almost two-thirds of faculty with no prior experience teaching online elected to teach synchronously and only about 12% of survey participants who had no previous experience teaching online elected to teach asynchronously.

In contrast, about a third of faculty who had had previous online experience elected to teach online asynchronously and less than 18% decided to teach online synchronously. Interestingly, the amount of previous experience with teaching online didn’t seem to make much difference– that is, those who said that prior to covid they had taught over 20 sections online were about as likely to have taught asynchronously or to use both synchronous and asynchronous approaches as those who had only taught 1 to 5 sections online prior to the 2020-21 school year. 

For the forthcoming Computers and Composition Online article, I go into more detail about the results of the survey along with incorporating some of the initial impressions and feedback I’ve received from the surveys to date. 

But for the rest of this presentation, I’ll focus on the interviews I have been conducting. I started interviewing participants in January 2022, and these interviews are still in progress. Since this is the kind of conference where people do often care about the technical details: I’m using Zoom to record the interviews and then a software called Otter.ai to create a transcription. Otter.ai isn’t free– in fact, at $13 for the month to month and unlimited usage plan, it isn’t especially cheap– and there are of course other options for doing this. But this is the best and easiest approach I’ve found so far. Most of the interviews I’ve conducted so far run between 45 and 90 minutes, and what’s amazing is Otter.ai can change the Zoom audio file into a transcript that’s about 85% correct in less than 15 minutes. Again, nerdy and technical details, but for changing audio recordings into mostly correct transcripts, I cannot say enough good things about it.

To date, I’ve conducted 24 interviews, and I am guessing that I will be able to conduct between 15 and 30 more, depending on how many of the folks who originally volunteered to be interviewed are still willing.

This means I already have about 240,000 words of transcripts, and I have to say I am at something of a loss as to what to “do” with all of this text in terms of coding, analysis, and the like. The sorts of advice and processes offered by books like Geisler’s and Swarts’ Coding Streams of Language and Saldaña’s The Coding Manual for Qualitative Researchers seems more fitting for analyzing sets of texts in different genres– say an archive for an organization that consists of a mix of memos, emails, newsletters, academic essays, reports, etc.– or of a collection of ethnographic observations. So for me, it doesn’t so much feel like I am collecting a lot of qualitative data meant to be coded and analyzed based on particular word choices or sentence structures or what-have-you, and more like good old-fashioned journalism. If I had been at this conference in person or if there was a more interactive component to this online presentation, this is something I would have wanted to talk more about with the kind of scholars and colleagues involved with computers and writing because I can certainly use some thoughts on how to handle my growing collection of interviews. In any event, my current focus– probably through the end of this summer– is to keep collecting the interviews from willing participants and to figure out what to do with all of this transcript data later. Perhaps that’s what I can talk about at the computers and writing conference at UC Davis next year.

But just to give a glimpse of what I’ve found so far, I thought I’d focus on answers to two of the dozen or so questions I have been sure to ask each interviewee:

  • Why did you decide to teach synchronously (or asynchronously)?
  • Knowing what you know now and after your experience teaching online during the 2020-21 school year, would you teach online again– voluntarily– and would you prefer to do it synchronously or asynchronously?

In my survey, participants had to answer a close-ended question to indicate if they were teaching online synchronously, asynchronously, or some classes synchronously and some asynchronously. There was no “other” option for supplying a different answer. This essentially divided survey participants into two groups because I counted those who were teaching in both formats as synchronous for the other questions on the survey. Also, I excluded from the survey faculty who were teaching with a mix of online and face to face modes because I wanted to keep this as simple as possible. But early on, the interviews made it clear that the mix of modes at most universities was far more complex. One interviewee said that prior to Covid, the choices faculty had for teaching (and the choices students saw in the catalog) was simply online or on campus. Beginning in Fall 2020 though, faculty could choose “fully online asynchronous, fully online synchronous, high flex synchronous, so (the instructor) is stand in the classroom and everyone else is in WebEx of Teams, and fully in the classroom and no option… you need to be in the classroom.” 

I was also surprised at the extent to which most of my interviewees reported that their institution provided faculty a great deal of autonomy in selecting the teaching mode that worked best for their circumstances. So far, I have only interviewed two or three people who said they had no choice but to teach in the mode assigned by the institution. A number of folks said that their institution strongly encouraged faculty to teach synchronously to replicate the f2f experience, but even under those circumstances, it seems most faculty had a fair amount of flexibility to teach in a mode that best fits into the rest of their life. As one person, a non-tenure-track but full time instructor said, “basically, the university said ‘we don’t care that much, especially if you’re… a parent and your kids aren’t going to school and you have to physically be home.’” This person’s impression was that while most of their colleagues were teaching synchronous courses with Zoom, there were “a lot of individual class sessions that were moved asynchronous, and maybe even a few classes that essentially went asynchronous.”

A number of interviewees mentioned that this level of flexibility offered to faculty from their institutions was unusual; one interviewee described the flexibility offered to faculty about their preferred teaching mode a “rare win” against the administration. After all, during the summer of 2020 and when a lot of the plans for going forward with the next school year were up in the air, there were a lot of rumors at my institution (and, judging from Facebook, other institutions as well) that individual faculty who wanted to continue to teach online in Fall of 2020 because of the risks of Covid were were going to have go through a process involving the Americans with Disabilities Act. So the fact that just about everyone I talked to was allowed to teach online and in the mode that they preferred was both surprising and refreshing.

As to why faculty elected to teach in one mode or the other: I think there were basically three reasons. First, as that quote I had above just mentioned, many faculty said concerns about how Covid was impacting their own home lives shaped the decision for either for teaching synchronously or asynchronously. Though again, most of my survey and interview subjects who hadn’t taught online before taught synchronously, and, not surprisingly, some of those interviewees told stories about how their pets, children, and other family members would become regular visitors in the class Zoom sessions. In any event, the risks and dangers of Covid– especially in Fall 2020 and early in 2021 when the data on the risks of transmission in f2f classrooms was unclear and before there was a vaccine– was of course the reason why so many of us were forced into online classes during the pandemic. And while it did indeed create a natural experiment for testing the effectiveness of online courses, I wonder if Covid ended up being such an enormous factor in all of our lives that it essentially skewed or trumped the experiences of teaching online. After all, it is kind of hard for teachers and students alike to reflect too carefully on the advantages and disadvantages of online learning when the issue dominating their lives was a virus that was sickening and killing millions of people and disrupting pretty much every aspect of modern society as we know it.

Second — and perhaps this is just obvious– people did what they already knew how to do, or they did what they thought would be the path of least resistance. Most faculty who decided to teach asynchronously had previous experience teaching asynchronously– or they were already teaching online asynchronously. As one interviewee put it, “Spring 2020, I taught all three classes online. And then COVID showed up, and I was already set up for that because, I was like ‘okay, I’m already teaching online,’ and I’m already teaching asynchronously, so…” That was the situation I was in when we first went into Covid lockdown in March 2020– though in my experience, that didn’t mean that Covid was a non-factor in those already online classes.

Most faculty who decided to teach synchronously– particularly those who had not taught online before– thought teaching synchronously via Zoom would require the least amount of work to adjust from the face to face format, though few interviewees said anything so direct. I spoke with one Communications professor who, just prior to Covid, was part of the launch of an online graduate program at her institution, so she had already spent some time thinking about and developing online courses. She also had previous online teaching experience from a previous position, but at her current institution, she said “I saw a lot of senior faculty”– and she was careful in explaining she meant faculty at her new institution who weren’t necessarily a lot older but who had not taught online previously– “try to take the classroom and put it online, and that doesn’t work. Because online is a different medium and it requires different teaching practices and approaches.” She went on to explain that her current institution sees itself as a “residential university” and the online graduate courses were “targeted towards veterans, working adults, that kind of thing.” 

I think what this interviewee was implying is it did not occur to her colleagues who decided to teach synchronously to do it any other way. As a different interviewee put it, inserting a lot of pauses along the way during our discussion, “I opted for the synchronous, just because… I thought it would be more… I don’t know, better suited to my own comfort levels, I suppose.” Though to be fair, this interviewee had previously taught online asynchronously (albeit some time ago), and he said “what I anticipated– wrongly I’ll add– that what doing it synchronously would allow me to do is set boundaries on it.” This is certainly a problem since teaching asynchronously can easily expand such that it feels like you’re teaching 24/7. There are ways to address those problems, but that’s a different presentation. 

Now, a lot of my interviewees altered their teaching modes as the online experience went on. Many– I might even go so far as saying the majority– of those who started out teaching 100% synchronously with Zoom and holding these classes for the same amount of time as they would a f2f version of the same class did make adjustments. A lot of my interviewees, particularly those who teach things like first year writing, shifted activities like peer review into asynchronous modes; others described the adjustments they made to being like a “flipped classroom” where the synchronous time was devoted to specific student questions and problems with the assigned work and the other materials (videos of lectures, readings, and so forth) were all shifted to asynchronous delivery. And for at least one interviewee, the experience of teaching synchronously drove her to all asynch:

“So, my first go around with online teaching was really what we call here remote teaching. It’s what everybody was kind of forced into, and I chose to do synchronous, I guess, because I didn’t, I hadn’t really thought about the differences. I did that for one quarter. And I realized, this is terrible. I, I don’t like this, but I can see the potential for a really awesome online course, so now I only teach asynchronous and I love it.”

The third reason for the choice between synchronous versus asynchronous is what I’d describe as “for the students,” though what that meant depends entirely on the type of students the interviewee was already working with. For example, here’s a quote from a faculty member who taught a large lecture class in communications at a regional university that puts a high priority on the residential experience for undergraduates:

“A lot of our students were asking for the synchronous class. I mean… when I look back at my student feedback, people that I literally wouldn’t know if they walked in the room because all I had (from them) was a black (Zoom) screen with their name on it, (these students said) ‘really enjoyed your enthusiasm, it made it easy to get out of bed every morning,’ you know, those kind of things. So I think they were wanting punctuation to just not an endless sea of due dates, but an actual event to go to.”

Of course, the faculty who had already been teaching online and were teaching asynchronously said something similar: that is, they explained that one of the reasons why they kept teaching asynchronously was because they had students all over the world and it was not possible to find a time where everyone could meet synchronously, that the students were working adults who needed the flexibility of the asynchronous format, and so forth. I did have an interviewee– one who was experienced at teaching online asynchronously– comment on the challenge students had in adjusting to what was for them a new format:

“What I found the following semester (that is, fall 2020 and after the emergency remote teaching of spring 2020) was I was getting a lot of students in my class who probably wouldn’t have picked online, or chosen it as a way of learning. This has continued. I’ve found that the students I’m getting now are not as comfortable online as the students I was getting before Covid…. It’s not that they’re not comfortable with technology…. But they’re not comfortable interacting in an online way, maybe especially in an asynchronous way… so I had some struggles with that last year that were really weird. I had the best class I’ve had online, probably ever. And the other (section) was absolutely the worst, but I run them with the same assignments and stuff.”

Let me turn to the second question I wanted to discuss here:  “Knowing what you know now and after your experience teaching online during the 2020-21 school year, would you teach online again– voluntarily– and would you prefer to do it synchronously or asynchronously?” It’s an interesting example of how the raw survey results become more nuanced as a result of both parsing those results a bit and conducting these interviews. Taken as a whole, about 58% of all respondents agreed or strongly agreed with the statement “In the future and after the pandemic, I am interested in continuing to teach at least some of my courses online.” My sense– and it is mostly just a sense– that prior to Covid, a much smaller percentage of faculty would have any interest in online teaching. But clearly, Covid has changed some minds. As one interviewee said about talking to faculty new to online teaching at her institution: 

“A lot of them said, ‘you know,  this isn’t as onerous as I thought, this isn’t as challenging as I thought.’ There is one faculty member who started teaching college in 1975, so she’s been around for a while. And she picked it up and she’s like ‘You know, it took a little time to get used to everything, but I like it. I can do the same things, I can reach students and feel comfortable.’ And in some ways, that’s good because it will prolong some people’s careers. And in some ways, it’s not good because it will prolong some people’s careers. It’s a double-edged sword, right?”

My interviewee who I quoted earlier about making the switch from synchronous to asynchronous was certainly sold. She said that she was nearing a point in her career “where I thought I’m just gonna quit teaching and find another job, I don’t know, go back to trade school and become a plumber.” Now, she is an enthusiastic advocate of online courses at her institution, describing herself as a “convert.”

“I use that word intentionally. I gave a presentation to some graduate students in our teacher training class, I was invited as a guest speaker, and I had big emoji that said ‘hallelujah’ and there were doves, and I’m like this is literally me with online teaching. The scales have fallen from my eyes, I am reborn. I mean, I was raised Catholic so I’m probably relying too much on these religious metaphors, but that’s how it feels. It really feels like a rebirth as an instructor.”

Needless to say, not everyone is quite that enthusiastic about the prospect of teaching online again. This chart, which is part of the article I’m writing for Computers and Composition Online, indicates the different answers to this question based on previous experience. While almost 70% of faculty who had online teaching experience prior to Covid strongly agreed or agreed about teaching online again and after the pandemic, only about 40% of faculty with no online teaching experience prior to Covid felt the same way. If anything, I think this chart indicates mostly ambivalent feelings among folks new to online teaching during covid about teaching online again: while more positive than negative, it’s worth noting that most faculty who had no prior online teaching experience neither agreed nor disagreed about wanting to teach online in the future.

For example, here are a couple of responses that I think suggest that ambivalence: 

“Um, I would do it again… even though I would imagine a lot of students would say they didn’t have very positive experiences for all different kinds of reasons over the last two years, but now that we have integrated this kind of experience into our lives in a way that, you know, will evolve, but I don’t think it will go away…. I’d have to be motivated (to teach online again), you know, more than just do it for the heck of it. Like if I could just as well teach the class on campus, I still feel like face to face in person conversation is a better modality. I mean, maybe it will evolve and we’ll learn how to do this better.”

And this response:

“The synchronous teaching online is far more exhausting than in person synchronous teaching, and… I don’t think we cover as much material. So my tendency is to say for my current classes, I would be hesitant to teach them online at my institution, because of a whole bunch of different factors. So I would tend to be in the probably not category, if the pandemic was gone. If the pandemic is ongoing, then no, please let’s stay online.”

And finally this passage, which is also closer to where I personally am with a lot of this:

“If people know what they’re getting into, and their expectations are met, then asynchronous or synchronous online instruction, whether delivery or dialogic, it can work, so long as there is a set of shared expectations. And I think that was the hardest thing about the transition: people who did not want to do distance education on both sides, students and instructors.”

That issue of expectations is critical, and I don’t think it’s a point that a lot of people thought a lot about during the shift online. Again, this research is ongoing, and I feel like I am still in the note-taking/evidence-gathering phase, but I am beginning to think that this issue of expectations is really what’s critical here.

Ten or so years ago, when I would have discussions with colleagues skeptical about teaching online, the main barrier or learning curve issue for most seemed to be the technology itself. Nowadays, that no longer seems to be the problem for most. At my institution (and I think this is common at other colleges as well), almost all instructors now use the Learning Management System (for us, that’s Canvas) to manage the bureaucracy of assignments, grades, tests, collecting and distributing student work, and so forth. We all use the institution’s websites to handle turning in grades for our students and checking on employment things like benefits and paychecks. And of course we also all use the library’s websites and databases, not to mention Google. I wouldn’t want to suggest there is no technological learning curve at all, but that doesn’t seem to me to be the main problem faculty have had with teaching online during the 2020-21 school year.

Rather, I think the challenges have been more conceptual than that. I think a lot of faculty have a difficult time understanding how it is possible to teach a class where students aren’t all paying attention to them, the teacher, at the same time and instead they are participating in the class at different times and in different places, and not really paying attention to the teacher much at all. I think a lot of faculty– especially those new to online teaching– define the act of teaching as standing in front of a classroom and leading students through some activity or by lecturing to them, and of course, this is not how asynchronous courses work at all. So I would agree that the expectations of both students and teachers needs to better align with the mode of delivery for online courses to work, particularly asynchronous ones.

The other issue though is in the assumption about the kind of students we have at different institutions. When I first started this project, the idea of teaching an online class synchronously seemed crazy to me– and I still think asynchronous delivery does a better job of taking advantage of the affordances of the mode– but that was also because of the students I have been working with. Faculty who were used to working almost exclusively with traditional college students tended to put a high emphasis on replicating as best as possible the f2f college experience of classes scheduled and held at a specific time (and many did this at the urging of their institutions and of their students). Faculty like me who have been teaching online classes designed for nontraditional students for several years before Covid were actively trying to avoid replicating the f2f experience of synchronous classes. Those rigidly scheduled and synchronous courses are one of the barriers most of the students in my online courses are trying to circumvent so they could finish their college degrees while also working to support themselves and often a family. In effect, I think Covid revealed more of a difference between the needs and practices of these different types of students and how we as faculty try to reach them. Synchronous courses delivered via Zoom to traditional students were simply not the same kind of online course experience as the asynchronous courses delivered to nontraditional students.

Well, this has gone on for long enough, and if you actually got to this last slide after reading through all that came before, I thank you. Just to sum up and repeat my “too long, didn’t read” slide: 

I think the claims I make here about why faculty decided to teach synchronously or asynchronously during Covid are going to turn out to be consistent with some of the larger surveys and studies about the remarkable (in both terrible and good ways) 2020-21 school year now appearing in the scholarship. I think the experience most faculty had teaching online convinced many (but not all) of the skeptics that an online course can work as well as a f2f course– but only if the course is designed for the format and only if students and faculty understand the expectations and how the mode of an online class is different from a f2f class. In a sense, I think the “natural experiment” of online teaching during Covid suggests that there is some undeniable self-selection bias in terms of measuring the effectiveness of online delivery compared to f2f delivery. What remains to be seen is how significant that self-selection bias is. Is the bias so significant that online courses for those who do not prefer the mode are demonstrably worse than a similar f2f course experience? Or is the bias more along the lines to my own “bias” against taking or teaching a class at 8 am, or a class that meets on a Friday? I don’t know, but I suspect there will be more research emerging out of this time that attempts to dig into that.

Finally, I think what was the previous point of resistance for teaching online– the complexities of the technology– have largely disappeared as the tools have become easier to use and also as faculty and students have become more familiar with those tools in their traditional face to face courses. As a result of that, I suspect that we will continue to see more of a melding of synchronous and asynchronous tools in all courses, be they traditional and on-campus courses or non-traditional and distance education courses. 

 

 

My CCCCs 2022

Here’s a follow-up (of sorts) on my CCCCs 2022 experiences– minus the complaining, critiques, and ideas on how it could have been better. Oh, I have some thoughts, but to be honest, I don’t think anyone is particularly interested in those thoughts. So I’ll keep that to myself and instead focus on the good things, more or less.

When the CCCCs went online for 2022 and I was put in the “on demand” sessions, my travel plans changed. Instead of going to Chicago on my own to enjoy conferencing, my wife and I decided to rent a house on a place called Seabrook Island in South Carolina near Charleston. We both wanted to get out of Michigan to someplace at least kind of warm, and the timing on the rental and other things was such that we were on the road for all the live sessions, so I missed out on all of that. But I did take advantage of looking at some of the other on demand sessions to see what was there.

Now, I have never been a particularly devout conference attendee. Even at the beginning of my career attending that first CCCCs in 1995 in Washington, DC, when everything was new to me, I was not the kind of person who got up at dawn for the WPA breakfast or even for the 9 am keynote address, the kind of conference goer who would then attend panels until the end of the day. More typical for me is to go to about two or three other panels (besides my own, of course), depending on what’s interesting and, especially at this point of my life, depending on where it is. I usually spend the rest of the time basically hanging out. Had I actually gone to Chicago, I probably would have spent at least half a day doing tourist stuff, for example.

The other thing that has always been true about the CCCCs is even though there are probably over 1000 presentations, the theme of the conference and the chair who puts it together definitely shapes what folks end up presenting about. Sometimes that means there are fewer presentations that connect to my own interests in writing and technology– and as of late, that specifically has been about teaching online. That was the case this year. Don’t get me wrong, I think the theme(s) of identity, race, and gender invoked in the call are completely legitimate and important topics of concern, and I’m interested them both as a scholar and just as a human being. But at the same time, that’s not the “work” I do, if that makes sense.

That said, there’s always a bit of something for everyone. Plus the one (and only, IMO) advantage of the on demand format is the materials are still accessible through the CCCCs conference portal. So while enjoying some so-so weather in a beach house, I spent some time poking around the online program.

First off, for most of the links below to work, you have to be registered for and signed into the CCCCs portal, which is here:

https://app.forj.ai/en?t=/tradeshow/index&page=lobby&id=1639160915376

If you never registered for the conference at all, you won’t be able to access the sessions, though the program of on-demand sessions is available to anyone here. As I understand it, the portal will remain open/accessible for the month of March (though I’m not positive about that). Second, the search feature for the portal is… let’s just say “limited.” There’s no connection between the portal and the conference on-demand program, so you have to look through the program and then do a separate search of the portal opened in a different browser tab. The search engine doesn’t work at all if you include any punctuation, and for the most part, it only returns results when you enter in a few words and not an entire title. My experience has been it seems to work best if you enter in the first three words of the session title. Again, I’m not going to complain….

So obviously, the first thing I found/went to was my own panel:

OD-301 Researching Communication in Practice

There’s not much there. One of the risks of proposing an individual paper for the CCCCs rather than as part of a panel or round table discussion is how you get grouped with other individual submissions. Sometimes, this all ends up working out really well, and sometimes, it doesn’t. This was in the category of “doesn’t.” Plus it looks to me like three out of the other five other people on the program for this session essentially bailed out and didn’t post anything.

Of course, my presentation materials are all available here as Google documents, slides, and a YouTube video.

To find other things I was interested in, I did a search for the key terms “distance” (as in distance education– zero results) and “online,” which had 54 results. A lot of those sessions– a surprising amount to me, actually– involved online writing centers, both in terms of adopting to Covid but also in terms of shifting more work in writing centers to online spaces. Interesting, but not quite what I was looking for.

So these are the sessions I dug into a bit more and I’ll probably be going back to them in the next weeks as I keep working on my “online and the new normal” research:

OD-45 So that just happened…Where does OWI go from here?: Access, Enrollment, and Relevance

Really nice talk that sums up some of the history and talks in broad ways about some of the experiences of teaching online in Covid. Of course, I’m also always partial to presentations that agree with what I’m finding in my own research, and this talk definitely does that.

OD-211 Access and Community in Online Learning– specifically, Ashley Barry, University of New Hampshire, “Inequities in Digital Literacies and Innovations in Writing Pedagogies during COVID-19 Learning.”

Here’s a link to her video in the CCCCs site, and here’s a Google Slides link. At some point, I think I might have to send this PhD student at New Hampshire an email because it seems like Barry’s dissertation research is similar to what I am (kinda/sorta) trying to do with own research about teaching online during Covid. She is working with a team of researchers from across the disciplines on what is likely a more robust albeit local study than mine, but again, with some similar kind of conclusions.

OD-295 Prospects for Online Writing Instruction after the Pandemic Lockdown— specifically, Alexander Evans, Cincinnati State Technical and Community College, “Only Out of Necessity: The Future of Online Developmental FirstYear Writing Courses in Post-Pandemic Society.”

Here’s a link to his video and his slides (which I think are accessible outside of the CCCCs portal). What I liked about Evans’ talk is it is coming from someone very new to teaching at the college level in general, new to community college work, and (I think) new to online teaching as well. A lot of this is about what I see as the wonkiness of what happens (as I think is not uncommon at a lot of community colleges for classes like developmental writing) where instructors more or less get handed a fully designed course and are told “teach this.” I would find that incredibly difficult, and part of Evans’ argument here is if his institution is really going to give people access to higher education, then they need to offer this class in an online format– and not just during the pandemic.

So that was pretty much my CCCCs experience for 2022. I’m not sure when (or if) I’ll be back.