Google research versus the index shuffle

There’s an article on eSchool News (which I found via NCTE inbox) that might serve as a nice counterweight to the Nick Carr article “Is Google Making Us Stupid?” called “Rethinking research in the Google era.” eSchool News site has a kind of annoying login procedure. But beyond that, it’s still a worthwhile article that more or less draws the same conclusion that both I and my students drew from the Carr article: skimming stuff on the web is not mutually exclusive from reading deeply, and we’ve been doing this skimming kind of thing for a long time.

I thought this quote summed up the article, more or less:

Jim Bosco, professor emeritus at Western Michigan University, says there has “always been the concern that with new technology comes hell. It began with Socrates being concerned that writing had a horrible effect on learning, because up until that point all learning was done through oral tradition. It’s continued with printing and then television. It’s a reoccurring trend throughout history.”

Though he admits there’s some truth to the idea that with newer traditions, something is lost from the old traditions, “that’s just the way progress works,” he said.

Bosco also agrees that scanning and skimming are nothing new for students.

“If people think it’s only the students now, [who] have access to the internet, who skim over information and write papers that are just a collage of quotes and material pulled from other articles, they’re wrong,” he said. “As a teacher who’s old enough to have reviewed papers both before and after the internet, let me tell you: Students in the past used to write papers in the same way. There will always be students who write papers where it’s obvious they have no deep understanding of the material. It’s not a new phenomenon–it’s just better automated now.”

In reading this– especially those last two sentences– I am reminded of a particular time in my undergraduate experience, an infamous gen ed class I took with my friend Chris W. that was basically about the history European nationalism and which was taught by a guy who was apparently known as one of the “TA Emeritus” since he had been doing that bit for so long.

I remember at least one paper I wrote for that class that was based entirely on what I referred to as the “index shuffle.” I looked at the index, picked a listing that seemed both interesting and plentiful with answers, read those pages (and the ones around it), and wrote an essay. I believe I ended up with a B on that paper and also in that class.

TA Emeritus overheard Chris and I discussing this strategy one day late in the term, after we had all gotten to known each other a bit, and we chatted about it one day after class. TA Emeritus said to me “At first Steve, I was disappointed that you had not completed all of the reading. But then I realized that you had learned and masted a valuable college survival skill.” So the way I look at it, I might not have learned directly a lot about European nationalism, I did learn more about writing, even if what I learned was kind of a bad/shortcut strategy along the lines of Google and/or Wikipedia research.

Of course, for the next project in that class, one that involved writing about a book that did not include an index, I was screwed.

Perhaps the only time I will ever link to military.com

This article, “Why I Will Not Vote for John McCain,” by Phillip Butler, who was a former POW who kind of/sort of crossed paths with John McCain at the Naval Academy and as a POW. It’s an interesting piece in a variety of different ways, and man, talk about ethos! This is the kind of argument that could only be made by someone who always was a prisoner of war in Vietnam. Interesting stuff.

While looking for something else…

… I found this, a Scott McCloud page about his work on the comic book to explain Google’s browser, Chrome. Most interesting to me are the remixes of various folks on this. Cool stuff. I don’t think I’m going to be able to figure out a way to get this into 328 this term, but perhaps 516 in the winter?

We now return to looking for what I was looking for.

Paraphrase of an actual customer service conversation I had this morning

For rather innocuous reasons, Annette and I decided to change the billing due date on a credit card we recently acquired/signed on to. Annette called and was told it would take months and a special over-ride to accomplish this. I thought that odd so I called a bit later. To paraphrase the experience:

Me: I was told when I signed up for this card, I could change the billing date whenever I wanted. So I was under the impression that it didn’t really matter and this would be no big deal.

Customer Service Rep (CSR): Well, you can’t keep changing it whenever you want. That’s what people do to avoid finance charges.

Me: I understand that. I just want to do it this once.

CSR: And we can do that. It will take two billing cycles though.

Me: Why?

CSR: Because we have to do this manually. The paperwork has to be filled out and sent and such, blah-blah-blah.

Me: Huh. Where do you send this paperwork?

CSR: Williamton, Delaware.

Me: And do you send this by mule? (I do remember that I did actually say this to the guy). I mean, two months seems like an awfully long time to process this.

CSR: Sir, we service 80 million credit cards, and blah-blah-blah/I’m gonna give you a lecture about how credit works and your credit score and such/blah-blah-blah.

Me: So, there’s no other option here?

CSR: No no no no no no no no no no nooooo and no.

Me: Can I speak to your supervisor please?

CSR: Well, there’s not going to be anything they can do. Blah-blah-blah-blah-diddity-blah, more about what I should do to help my credit but I’m not a credit counselor.

Me: Uh-huh. I’d like to speak with your supervisor.

CSR: Fine.

(On hold for a few moments)

Customer Service Supervisor (CSS): Hi, what’s the situation here?

Me: Here’s the deal: blah-blah-blah. Does this really take two months?

CSS: Nah, I just went ahead and fixed it. You’re fine.

Me: Oh. Oh, good.

CSS: Glad to help. Any questions on that?

Me: Nope.

CSS: Have a nice day.

So, the moral of the story: it never hurts to ask for the supervisor, does it?

Speedy no-knead bread

As much as anything, I’m posting/linking this here so I can find it later:

“Speedy No-Knead Bread,” which is a recipe/article from Mark Bittman in the New York Times last week. I tried this over the weekend and I have to say I was pleasantly surprised with the results. I might have to give the previously published longer version of this recipe this weekend, if I get the time.

“That One,” the terrorist

Two handy links via my wife’s facebook page: first, a very smart piece by Frank Rich, “The Terrorist Barack Hussein Obama” from Friday’s NYTimes. For reasons I myself don’t even quite understand, I found myself last night surfing about the conservative blogosphere, and the collective cry of conservative bloggers was that it was unfair to hold McCain and Palin responsible for a few nutjobs yelling stuff out at their rallies. I would agree with that analysis if it weren’t for the fact that McCain’s ads and Palin’s speeches have been fanning the flames, and Rich makes a pretty good argument in his article that it goes beyond that.

And then there’s this short video, “Obama ‘that one’ (mocean worker):”

It’s a catchy tune, and I think it’s right– knocking on wood, snapping fingers, not stepping on cracks, etc., etc.– oh, and oh yeah: getting out and voting.